FAQ's
**Frequently Asked Questions (FAQ) for Cellular Geeks AE**
**How long does it take for order delivery within the UAE?**
Delivery typically takes 2 to 5 business days. In case a product is unavailable with the supplier, Cellular Geeks AE reserves the right to cancel the order and issue a refund or suggest an alternative product.
**What are the shipping charges within the UAE?**
- Standard Delivery: AED 20
- Free Shippping on all orders above 300 AED
**Do you deliver products outside the UAE?**
Currently, we do not deliver outside the UAE. However, for specific requirements, you can contact our call center at (+971) 50 735 0517 for assistance based on product availability.
**Do you deliver anywhere in the UAE?**
Yes, we deliver across the UAE.
**What payment options are available?**
- Pay Now – Debit/Credit Card
- Cash on Delivery (available for selected products)
**Do products purchased from Cellular Geeks AE come with a warranty?**
Yes, all products are covered under the standard product warranty, as specified in our Warranty Terms & Conditions.
**What is the return policy for Cellular Geeks AE?**
We offer a standard 30-day return policy for all products.
**How do I return a product?**
You can process your return by contacting our customer care at (+971) 50 735 0517 .
**What is the cancellation policy?**
Orders can be canceled before dispatch by contacting us at (+971) 50 735 0517 or via email at Cellulargeeks.ae@gmail. Once dispatched, cancellations are not possible, but returns are allowed under our return policy.
**What if I am not home to receive the order?**
Our courier will contact you at the provided phone number. You can reschedule, but after three failed attempts, the order will be canceled, and any payment made will be refunded.
**Can I change my delivery address after placing the order?**
No, once an order is placed, the delivery address cannot be changed. You will need to cancel the order and place a new one with the correct address.
**Is payment on Cellular Geeks AE safe?**
Yes, we ensure the highest standards of payment security, with 3D-secure, Visa, and MasterCard verification for a safe transaction process. No credit card details are stored on our website.
**How long does it take for order delivery within the UAE?**
Delivery typically takes 2 to 5 business days. In case a product is unavailable with the supplier, Cellular Geeks AE reserves the right to cancel the order and issue a refund or suggest an alternative product.
**What are the shipping charges within the UAE?**
- Standard Delivery: AED 20
- Free Shippping on all orders above 300 AED
**Do you deliver products outside the UAE?**
Currently, we do not deliver outside the UAE. However, for specific requirements, you can contact our call center at (+971) 50 735 0517 for assistance based on product availability.
**Do you deliver anywhere in the UAE?**
Yes, we deliver across the UAE.
**What payment options are available?**
- Pay Now – Debit/Credit Card
- Cash on Delivery (available for selected products)
**Do products purchased from Cellular Geeks AE come with a warranty?**
Yes, all products are covered under the standard product warranty, as specified in our Warranty Terms & Conditions.
**What is the return policy for Cellular Geeks AE?**
We offer a standard 30-day return policy for all products.
**How do I return a product?**
You can process your return by contacting our customer care at (+971) 50 735 0517 .
**What is the cancellation policy?**
Orders can be canceled before dispatch by contacting us at (+971) 50 735 0517 or via email at Cellulargeeks.ae@gmail. Once dispatched, cancellations are not possible, but returns are allowed under our return policy.
**What if I am not home to receive the order?**
Our courier will contact you at the provided phone number. You can reschedule, but after three failed attempts, the order will be canceled, and any payment made will be refunded.
**Can I change my delivery address after placing the order?**
No, once an order is placed, the delivery address cannot be changed. You will need to cancel the order and place a new one with the correct address.
**Is payment on Cellular Geeks AE safe?**
Yes, we ensure the highest standards of payment security, with 3D-secure, Visa, and MasterCard verification for a safe transaction process. No credit card details are stored on our website.
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